Video Tips

Are you having difficulty viewing our videos?  Here are some tips that should resolve any problems.

  • Windows Media Player
    Most of our vidoes are wmv (Windows Media Video format).  You will need to have software installed on you computer that supports that format.  You can all download the free player from Microsoft.
  • No Sound
    Be sure to check that your computer speakers are on.  Check to make sure your computer volume level is at the appropriate level and not muted.
  • Video Wrong Size
    If you are using Firefox, you may need to download the latest plugin to be able to see the video.  You can download the plugin from Mozilla.  Scroll down to the Windows Media Player plug-in.